Mental Health Directory
Information on mental health services in Croydon
The Care Act 2014 introduces the principles of wellbeing and prevention and places recognition that an individual and/or Carer must be enaled to make decisions regarding their own care and support.
The Care Act places certain duties on local authorities in ensuring that people are involved in the health and social care decisions made about them. This includes assessing their needs and eligibility for publicly funded care and support.
The Care Act 2014 introduces a legal duty on Local Authorities to provide independent advocacy to those who would have 'substantial difficulty' in being involved in care and support processes and have no appropriate individual(s) who can support their involvement.
Substantial difficulty is defined a person having difficulty with:
This is usually attributed to a mental or physical impairment.
There is no-one appropriate to represent the views and wishes of the person as well as facilitating their involvement in certain decisions. If there is a suitable person they must not be acting in a paid role and they must be able and willing to represent that person. For instance if they had a relative who lived quite a distance away they would not be appropriate to facilitate a person's involvement. There are two exceptions to this listed below. *
An Independent Advocate can support a person involved with:
An Independent Advocate can also be involved with the following two issues even if there is an appropriate person:
Anyone employed or part of the local authority (Croydon Council) can make a referral. Please contact us on the number below for a referral form.
Telephone: 020 8763 6730
Address: Mind in Croydon Advocacy Service
26 Pampisford Road
Office Hours: Monday-Friday, 9am-5pm
If no-one is available to take your call please leave a message and we will get back to you.
Please download our Care Act Leaflet here
Please download our Care Act Fact Sheet here