My life has changed as a result of this counselling. I am so grateful! For six years I have been pushed from pillar to post without any help and now finally I actually feel better about myself. I have been given the help I needed. I feel strong enough to take on the rest of my life whatever it may bring. To all the staff at Mind in Croydon I thank you. Keep up the good work!

One to One Counselling

Is there a particular area of your life that is causing distress? Counselling can provide an opportunity to talk to someone who is trained to listen. It can help you make sense of the feelings experienced and enable you to see the difficulty in a more manageable way.

We provide an accredited professional service in a confidential and safe setting. Our Counselling Service provides one-to-one counselling, and an Anger Control Training Group.

We are committed to delivering services designed to meet the needs of local people and in particular excluded groups. Please see our accessibility strategy

We adhere to the British Association for Counselling and Psychotherapy 'Ethical Framework for the Counselling Professions'.

More than half of the people who came for counselling with us said that as a result of their counselling they were having to see their GP less often.

Clients can self refer by ringing 020 8763 2064 and giving their name and address. An information pack will then be sent detailing how the service works and what to expect from it and also includes a short questionnaire for completion. The questionnaire aids the counsellor in making a decision about the best way forward for you.

All clients have an initial assessment where a decision is made on what the most appropriate treatment is for them. You will be given an opportunity to talk about your difficulties, and you will also find out more about the service.

If you would benefit from further counselling, we will arrange for you to see a counsellor on a regular basis. There is normally a waiting list. How long you have to wait will depend on your needs and availability.

We can help you deal with any problems that are causing emotional distress. Many counsellors have specialist skills in areas including:

  • Anxiety
  • Bereavement
  • Depression
  • Family issues
  • Relationships
  • Abuse

We will make every effort to place you with a counsellor who is best equipped to deal with your problem.

The Cost

The majority of counsellors working at MIND do so on a voluntary basis. A contribution is requested towards MIND’S administrative costs. 


Unwaged contribution - 5
Waged Daytime (before 5pm) - your weekly contribution is based on your earnings (0.1% of your gross annual income e.g. 23,000 = 23 per session).
Unwaged and Waged evenings - minimum 30

The amount will be discussed and agreed with you in the assessment.

Carers' One to One Counselling

We also provide one-to-one Carer's Counselling for those who are a carer or cared for, 18 and over and live, work or are educated in the borough of Croydon.

    Please click here to see more information.

    Group Therapy

    Free Hoarding Project

    Mind has been funded by Croydon Council to run a hoarding prevention project.

    The purpose of the project is to provide free group counselling sessions to participants in order to help them examine why they collect items that clutter the home and what would it be like to consider letting some of these go.

    As part of the project, if participants feel comfortable to do so, they will be introduced to De-Clutter Buddies who will come to your home on invitation and look at what could be done to support you in this decluttering. This offer is for an hour a week. If a client would prefer they can meet the De-Clutter Buddy outside of their home to start with.

    This is not a requirement of being in the group, but simply an opportunity in addition to the counselling.

    How would this happen?
    The sessions will be held in the evenings at the MIND in Croydon offices at Fairfield House, 10 Altyre Road, Croydon, CR0 5LA. This is very close to East Croydon Train Station and convenient for tram, bus or train travel. The group will be held fortnightly on a Thursday from 6.30pm to 8pm and there will be six sessions in total.

    If a client did decide to have a De-Clutter Buddy visit/meet-up, these appointments can be made separately.

    Please phone counselling on 020 8763 2064 for more details and/or for an information pack.

    Anger Control Training

    Our Anger Control Training programme is a mixture of teaching in a class and homework and aims to help people to understand why they get angry and how to control it.

    • Anger may lead to aggressive behaviour such as:
    • Attacking someone else physically, verbally or in a passive-aggressive manner.
    • Hitting objects or animals.
    • Displacing anger onto someone else.
    • Aggressive withdrawal.

    The course is open to nearly everyone.  A history of violence does not itself exclude you. We only ask that you come on the course because you want to and not because someone else thinks you should.  An assessment will then be undertaken by Mind in Croydon counselling service to assess needs and suitability for the programme.

    Date TBC.

    Mind in Croydon, 26 Pampisford Road, Purley, Surrey, CR8 2NE.

    Minimum number of 4, maximum of 8.

    Contribution:  Sliding scale as per counselling.

    Contact 020 8763 2064, 

    More information

    Mind In Croydon counselling service is a primary care level service.  We see clients with mild to moderate levels of problems.

    If you wish to find out more about counselling at Mind in Croydon, you can download our counselling leaflet, or refer to our Frequently Asked Questions.

    Confidentiality can be a concern to some people seeking counselling services, and our confidentiality policy is also available for you to download. If you are contemplating counselling it can be a daunting prospect if you are entering into the unknown, and these resources aim to answer any questions you may have.

    More general information about counselling, and how it might benefit you, is available via our links page.

    You may find that you are eligible for free counselling under IAPT (Improved Access to Psychological Therapies). This is an NHS programme available in England which can provide a range of treatments for various mental health problems. You can find out more about this at the following website

       with us