Job Opportunities

We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – many of our staff work part time, some job share and there are opportunities to take time off in lieu in order to fit the requirements of the job around one’s home life. A lot is talked of ‘home life balance’ – at Mind in Croydon this is a reality.

Training and Development

We have a highly trained human resources department which believes that good people management is essential. All staff receive a full induction programme in line with the new ‘Care Standards Act’. This involves both internal induction to all our projects and external visits to related agencies so that staff are familiar with our ‘partners’ within the borough of Croydon, and understand how we work with them. There are regular supervisions, appraisals and staff are fully trained and encouraged to become experts in their field. For example, the head of our Welfare Benefits Service sits as a member of the Appeals Service Tribunal. Recently we have enabled individual members of staff to train for Diplomas in Social Work, Diplomas in Counselling and the Chartered Institute of Personnel Development’s Diploma in Human Resource Management.

We have a number of policies to ensure we meet best practice guidelines generally. It is also our aim to actively encourage diversity in aspects such as ethnicity, age, and disability, to ensure that our staff complement our client group.   

Current Vacancies

Charity Shop Retail Manager

  • From £18,182 to £19,695 per annum depending upon skills and abilities. A permanent contract is offered.
  • 36 hours per week in a rota with the two shop managers
  • Based at Addiscombe shop and Crystal Palace shop (the ‘Enterprise’ shop)

We are looking for a person with management experience in retail (ideally in a charity) and good interpersonal skills to be our Retail Manager. Working in a cluster model, you will staff each shop on a rota basis, relieving each shop manager at both sites. You will also supervise the shop managers spending a short time each week in the shop with them to discuss working practices, provide supervision etc. 

You will have overall responsibility at our outlets (which we hope at some point to increase to 3) for maximising profits, devising policies and rotas, and ensuring consistency over the outlets towards customers and volunteers. You will increase donations and volunteer numbers and retention. You will be self motivated and reliable with the enthusiasm and commitment to ensure our retail success and to expand our retail operation. You will be responsible for providing a seamless service even during holidays and sickness leave, to keep both shops open Monday to Saturday 10.00 – 17.00. 

In return we offer a competitive salary, 28 days holiday rising to 33 after 5 years, a contributory pension and other benefits as well as the opportunity to work for an award winning charity providing excellent services to those with mental health problems and their carers.

Application Pack Letter
Application Form
Equal Opportunities Monitoring Form
Job Description 
Person Specification.
Terms of Employment

We strive to be an equal opportunities employer and welcome applicants from all groups. For an informal chat, speak to Cara Scott on 020 8668 2210 or e-mail

More information on our shops can be found here

Completed application forms to: 

The HR Manager
Mind in Croydon
26 Pampisford Road
CR8 2NE. 

Closing date 5pm on Monday 29th June 2015.

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