Job Opportunities

We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – many of our staff work part time, some job share and there are opportunities to take time off in lieu in order to fit the requirements of the job around one’s home life. A lot is talked of ‘home life balance’ – at Mind in Croydon this is a reality.

Training and Development

We have a highly trained human resources department which believes that good people management is essential. All staff receive a full induction programme in line with the new ‘Care Standards Act’. This involves both internal induction to all our projects and external visits to related agencies so that staff are familiar with our ‘partners’ within the borough of Croydon, and understand how we work with them. There are regular supervisions, appraisals and staff are fully trained and encouraged to become experts in their field. For example, the head of our Welfare Benefits Service sits as a member of the Appeals Service Tribunal. Recently we have enabled individual members of staff to train for Diplomas in Social Work, Diplomas in Counselling and the Chartered Institute of Personnel Development’s Diploma in Human Resource Management.

We have a number of policies to ensure we meet best practice guidelines generally. It is also our aim to actively encourage diversity in aspects such as ethnicity, age, and disability, to ensure that our staff complement our client group.   

Current Vacancies

Shop Assistant

18,364 per annum whole time equivalent pro-rated downwards to reflect that this is a part-time post of 14 hours per week (Grade 2, Scale point 21 on the Mind salary scale).

NB: We are a London Living Wage employer and this rate will increase in April 2018 to 19,128 pa wte, Grade 2, Scale point 23.

Hours to be worked – Mondays and Saturdays 9.45am to 5.15pm with a half hour unpaid lunch break ie. 7 hours per day so that the shop opens from 10am to 5pm each day. Post also needs to cover for annual/sickness leave of the Manager as and when requested.

Our shop is based at 289 Lower Addiscombe Road, Addiscombe, CR0 6RE. The purpose of our shop is to raise funds for Mind in Croydon, a busy local charity that has been running for 50 years. This very important role is to support the Manager’s efforts in maximising profits as well as keeping the shop clean, tidy and attractive to customers. Donations come in on a regular basis and you would also be required to deal with these. You would in addition be responsible on the days you are in, for the volunteers who help us to keep the shop productive as well calling up replacements to cover for times they cannot attend either on your days, or the Manager’s days. Customers can be challenging at times and the Shop Assistant will be solely in control on the days they work and will have to deal with any issues which might be raised. This is however a rewarding role. In a newly refurbished shop on a busy high street, we have become part of the community and as a local charity, all the funds you raise go to help our clients in Croydon. Overall strategy decisions, decisions on displays, methods of sorting and storing of goods etc will all be decided by the Manager and your role will be to carry out the strategy they have devised and support them in any way you can.

You will need to be extremely reliable and flexible in order to cover for any sickness/holiday absence of the Manager. Overtime will be payable for extra days worked.

Staff benefits include an auto-enrolment pension scheme, 28 days holiday per annum (rising to 33 after 5 years) pro-rated downwards to reflect that this is a part-time role, and the opportunity to work for a ‘family friendly’ organisation.

All posts may be subject to enhanced DBS checks. Application packs are available below and should be returned completed to The Human Resources Manager, Mind in Croydon Ltd, 26 Pampisford Road, Purley, Surrey CR8 2NE or admin@mindincroydon.org.uk - Closing date Monday 19th February at 5pm. Candidates are welcome to phone 020 8668 2210 to speak to the HR Manager if they require further information.

Application Letter
Terms of Employment
Job Description
Person Specification
Equal Opportunities Monitoring Form
Application Form

No contact from agencies or media sales please


Social Networking Caseworker

22,917 to 25,463 (between Grade 4, Scale point S1 and S5 on the Mind salary scale) per annum for full time, 36 hours per week.  Salary on appointment will depend on skills and abilities.

Hours to be worked – 36 hours per week, any time including if necessary, early mornings, late evenings, weekends and bank holidays. You need to be flexible and may be required to work your hours to meet the needs of service users (for example, if a service user needs to be taken to hospital emergency department towards the end of a shift or they wish to undertake a regular early morning activity) and this may be required at short notice. 

Main purpose of job: To promote recovery and social inclusion in service users by facilitating their participation in mainstream activities. The aim is to achieve the following outcomes: assisting in maintaining and improving recovery; build self-confidence; improve physical well-being; improve social networks beyond mental health services; improve personal skills including educational attainment and reduce dependence on mental health services where appropriate.

The role is based mainly at Mind’s Social Networking Centre (which is just across the road from East Croydon Station), Fairfield House, 10 Altyre Road, Croydon CRO 5LA and the work takes place there and at other locations out and about in the community.

Staff benefits include an auto-enrolment pension scheme, 28 days holiday per annum (rising to 33 after 5 years) pro-rated downwards to reflect that this is a part-time role, and the opportunity to work for a ‘family friendly’ organisation.

All posts may be subject to enhanced DBS checks. Application packs are available below and should be returned completed to The Human Resources Manager, Mind in Croydon Ltd, 26 Pampisford Road, Purley, Surrey CR8 2NE or admin@mindincroydon.org.uk - Closing date Friday 16th March at 5pm

Application Letter
Terms of Employment
Job Description
Person Specification
Equal Opportunities Monitoring Form
Application Form

No contact from agencies or media sales please

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