Hub Report - First Year In Service

The Report of the first year of The Hub service based at Fairfield House is now complete. The service, which was developed by listening to service users about the kind of service they needed, has been operating since April 2014. The Hub has been remarkably successful in improving peoples’ mental health and reducing visits to GPs, Secondary Mental Health Services and hospital admissions. In its first year of operating the service generated savings for Croydon Clinical Commissioning Group of nearly £470,000. Currently, 375 people are being supported by this service. 

Stephen Warren, Director of Commissioning from Croydon Clinical Commissioning Group said: 

“The Hub is an excellent example of true co-production and how community interventions can achieve clinical outcomes, keep people well and prevent people from needing the support of more expensive statutory services. We have asked Mind in Croydon to develop this service further and we will be using this example of co-production to inform other work that we do.”

Cllr Maggie Mansell, Chair of the Croydon Health and Wellbeing Board said:

“This report on a year of The Hub activity demonstrated clearly that mental health can be improved and maintained by the provision of a place to go for social interaction with advice and support. Social isolation is not good for people. We are social creatures. All too often mental illness can separate people from family and friends. The Hub can rebuild social skills and offer the support needed to manage financial pressures.  Peer support is particularly important.”

The report can be read here.

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