Welfare Benefits Advice Line Closed Until January

Due to staff shortages and the festive period the advice line will be closed from Thursday 14th December 2017 and reopen on Thursday 4th January 2018.

The Welfare Rights Team at Croydon Council provide benefits advice and help. The freephone number for this service is 0800 731 5920.

Citizen's Advice Croydon are also contactable on 020 8684 2236 until Thursday 21st December and reopens on Tuesday 2nd January.

We also provide factsheets on several issues you may find helpful below:

How to Appeal an Employment Support Allowance Decision

Transferring from Disability Living Allowance to Personal Independence Payment

The Under Occupancy Charge or Bedroom Tax

Council Tax Support

Job Seekers Claim Procedure

Preparing for / What happens at a medical examination meeting with Atos

Applying for PIP Booklet

Appeals - Preparing for Tribunal Checklist

Appeals - Myths vs Facts

Challenging a PIP Decision and Example Reconsideration Letter

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