Reports

We often produce reports measuring the success of our projects. Some of these can be found below.

Active Minds

Active Minds Evaluation Report (Oct 2012)

Active Minds Buddy Report (Oct 2012)

Active Minds Buddy Pilot Report (Feb 2011)

Advocacy

Specialist Housing Advocacy Report (Mar 2012)

Parenting Advocacy Report 0 - 6 months (Apr 2012)

Parenting Advocacy Report 6 - 12 months (Oct 2012)

Parenting Advocacy Report 12 - 18 months (Apr 2013)

Parenting Advocacy Report 18 - 24 months (Oct 2013)

Parenting Advocacy Report 30 - 36 months (Apr 2015)

Family Navigator Final Report (Mar 2015)

A right to know, A right to be involved (May 2015)

Counselling

BME Counselling Report (Feb 2011)

Day Services Survey

  Somewhere to go Something to do (Sep 2014)

The Hub

The Hub - First Year Report (Nov 2015)

Policies & Procedures

Mind in Croydon fully supports the Mind Quality management system which was initiated in 2001. As part of ensuring a commitment to quality in organisational standards we have policies, practices and procedures on key areas of work and we implement a cycle and culture of continuous improvement and learning.

Having policies and procedures which are open to scrutiny and which are regularly reviewed is important for Mind in Croydon's dealings with its partners, service users and staff. For that reason we are delighted to be able to put the policies on our Website. Policies are regularly updated, usually every two to three years.

Mind in Croydon is committed to caring for its staff and has set up an External Support and Advice Line (ESAL) which is accessible to all staff via 'phone or e-mail to provide confidential advice, support and information on any problem 365 days a year, 24/7. It is also available for employee's partners and children up to 21 years of age. The telephone number for the ESAL which is run by Focus, a leading provider in this area, is available on staff notice boards, from Managers or from the Human Resources Manager on 020 8668 2210.

Select a title to view or download the relevant document. If you are not able to view documents in PDF format, select here to download Adobe PDF Reader.

Mind in Croydon Strategic Plan (2013 - 2016)

Alcohol and Drugs (Oct 2015)

Annual Salary Award Process (Feb 2017)

Authorisation of Expenditure (Nov 2015) 

Business Continuity Plan (Apr 2017) 

Child Protection (Apr 2014)

Communications and IT (Aug 2016)

Complaints related to our Services (Feb 2016)

Confidentiality (Jun 2014)

Conflict of Interest (Aug 2015)

Disciplinary Procedure (Sep 2014)

Environmental Policy (Sep 2014)

Equal Opportunities, Equality and Diversity (Apr 2016)

Fundraising Strategy (2016)

Governance Manual  (Aug 2015)

Grievance and Disputes (Sep 2014)

Harassment of Staff (Dec 2014)

Health and Safety (Nov 2014)

Hiv & Aids 

Hospitality (Nov 2015)

Investment Policy (Jul 2016)

Management of Violence (Apr 2016)

Personal use of Resources (Aug 2016)

Quality Policy (Oct 2016)

Reporting of Incidents (Oct 2015)

Reserves Policy (July 2016)

Risk Management (Nov 2014)

Safeguarding Adults Policy (Feb 2014) 

Sickness Absence (Feb 2015)

Staff Handbook (Apr 2017)

Staff Structure (Jan 2015)

Stress at Work (Dec 2014)

Training and Consultancy – Remuneration Guidelines (Oct 2015)

Training and Development of Staff (Feb 2015)

Trips Away from the Office (Oct 2015)

User Involvement (Aug 2015)

Whistleblowing (Oct 2015)

Working Time Directive (Dec 2012)

Mind in Croydon aims to revise policies every 3 to 4 years.

Please note that Mind in Croydon adheres to the Criminal Record Bureau's Code of Practice and its Policy Statement on the Recruitment of Ex-offenders, both of which can be found on the CRB website.

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