How long will I have to wait?
Current Waiting Times
This page aims to keep you up to date with how long you might have to wait to be seen by our services. We try to keep this page as current as possible. If you find the information is out of date, please contact the service directly for wait times.
This page was last updated on: 18th November 2011
- Counselling - One to one: On average - 15 weeks for an assessment and 10 weeks after this to commence ongoing counselling.
- Counselling - Groups: Currently no waiting list but clients wishing to access the groups have to be assessed for suitability and we aim to hold the each group three times per year.
- Advocacy: Currently no waiting list. The service aims to acknowledge community referrals and (if appropriate) arrange initial meetings with new referrals within 7 days. Hospital referrals vary due to nature of work there, as a general IMHA qualifying referrals can be responded to within 3-4 working days.
- Active Minds: Currently no waiting list. The service aims to contact new clients within 48 hours and make an initial appointment within two weeks. Some activities, such as Boxercise, are run on specific dates so there may be a period of time to wait until the group starts.
- Social Networking Service: Currently no waiting list. The service aims to make contact within 48 hours from receiving the referral and arrange an initial appointment within one week.
- Employment Support: Currently no waiting list. Once the service receives a referral they will respond within 2 weeks.
- In Work Support: Currently no waiting list. The service will respond to a referral ASAP (sometimes this will depend on urgency).
- Welfare Benefits Advice: Please contact the service directly.
- Furniture: No waiting list.
- Soft Furnishings: Please contact the service directly.