We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – many of our staff work part time, some job share and there are opportunities to take time off in lieu in order to fit the requirements of the job around one’s home life. A lot is talked of ‘home life balance’ – at Mind in Croydon this is a reality.
We always welcome applications from people with lived experience of mental health problems and make reasonable adjustments where this is necessary.
Our Values

Training and Development
We have a highly trained human resources department which believes that good people management is essential. All staff receive a full induction programme in line with the new ‘Care Standards Act’. This involves both internal induction to all our projects and external visits to related agencies so that staff are familiar with our ‘partners’ within the borough of Croydon, and understand how we work with them. There are regular supervisions, appraisals and staff are fully trained and encouraged to become experts in their field.
We have a number of policies to ensure we meet best practice guidelines generally. It is also our aim to actively encourage diversity in aspects such as ethnicity, age, and disability, to ensure that our staff complement our client group.
Disclosure and Barring Service Checks
We comply with the DBS Code of Practice and undertake to treat all applicants for positions fairly. We undertake not to discriminate unfairly against any subject of disclosure based on conviction or other information revealed. The organisation is committed to fair treatment of individuals and users of its services, regardless of age, race, religion or belief, creed, colour, ethnic origin, nationality, marital or parental status, sex, sexual orientation, disability or offending background.
We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records. We select candidates for interviews based on their skills, qualifications, and experience.
Carrying out DBS checks is an important part of safeguarding and makes our recruitment decisions safer. Under The Rehabilitation of Offenders Act 1975 (Exceptions) Mind in Croydon can ask individuals about spent convictions. This is because, under the Police Act 1997 (Criminal Records) Regulations 2002, as amended by the Police Act 1997 (Criminal Records) (Amendment), anyone working with adults and children who will receive a health or social care service will need to have enhanced DBS check.
Where a Disclosure is to form part of a recruitment process, we encourage all applicants called for an interview to provide details of any criminal record at an early stage in the application process.
We request that this information is sent under separate, confidential cover to a designated person within the organisation. This information will only be seen by those who need to see it as part of the recruitment process. Unless the nature of the position allows us to ask questions about your entire criminal record we only ask about “unspent” convictions as defined in the Rehabilitation of Offenders Act 1974.
We ensure that all those who are involved in the recruitment process, have been suitably trained to identify and assess the relevance and circumstances of offences. We also ensure that they have received appropriate guidance and training in the relevant legislation relating to the employment of ex-offenders, i.e., the Rehabilitation of Offenders Act 1974.
Current Vacancies
CHWS Advice Worker x 2
Reports to: Croydon Health and Wellbeing Space Manager
Location: Croydon Health and Wellbeing Space (CHWS), Whitgift Centre, North End, Croydon CR0 1LP (additional locations may be identified in the future)
Salary: £30,719
Hours: 36 hours per week (full time), Monday to Friday with occasional weekend working required
Contract: Fixed Term until 31 July 2027 – with potential to extend depending on funding.
We are looking for 2 Advice Workers to join the team at the Croydon Health and Wellbeing Space (CHWS).
Croydon Health & Wellbeing Space (CHWS) is an exciting and dynamic service, run in partnership with Mind in Croydon and Croydon BME Forum and commissioned by South London and Maudsley Mental Health Service (SLaM). The CHWS opened in 2022 with the aim of providing advice, information, and specialist support to Croydon residents with mental health concerns, who drop-in, or have been referred to the via the local Integrated Care Network Plus multi-disciplinary clinical and community mental health support teams.
The Advice Workers will be part of a friendly team, including crisis workers and clinical mental health professionals and function as the first point of access for visitors to the CHWS. Following an initial conversation to ascertain the clients’ needs, the Advice Workers will provide information and advice, as well as signposting and referrals to specialist services, such as the Mental Health Personal Independence Co-ordinators, Social Prescribers and Community Link Workers, in addition to the wider voluntary and statutory services in the borough. The role will be fast paced and vary each day offering a fantastic opportunity for the postholder to develop their knowledge and skills and make a difference to the users of this service.
CHWS Advice Worker – August 2026
To apply please send your CV and a Covering Letter to recruitment@mindincroydon.org.uk explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
Closing date for Applications is Friday 21st August 2026
Side By Side
Side by Side is a supportive online mental health community where you can be yourself. We all know what it's like to struggle sometimes, but now there's a safe place to listen, share and be heard.
Find out more
Donate
With your help, we can reach more people across Croydon who are struggling with their mental health. Every donation, large or small, provides person-centred support that reduces isolation and builds brighter futures.
Find out moreVolunteer for us
Volunteering with Mind in Croydon means making a real difference. Your time and skills can help support people, reduce isolation, and build a stronger, more caring community.
Find out more