COVID-19 Service Update
Lost in the welfare benefit maze? Our specialist Welfare Benefits Advice Team is here to support you to find your way. We give Croydon residents experiencing mental health a choice of provision to best suit their needs. This can be in person, telephone or email advice. You can contact us with all benefit related issues at wba@mindincroydon.org.uk or by leaving a message at 0208 763 2037
Thank you for all your help. I don’t like to keep phoning you, but how could I have dealt with it without you? If they take money off when they shouldn’t, how am I supposed to know it’s wrong
The Welfare Benefits Advice service was set up to offer advice and assistance on complex welfare benefits issues to people suffering from mental health problems, their carers, and professionals working in the mental health field.
It is a specialist service focusing on cases which need to be taken to Tribunals on appeal and others which raise difficult legal issues or which require detailed understanding of the administrative procedures of the Department of Work and Pensions and other public bodies.
We also offer advice, support and consultancy where necessary to people helping clients with any sort of benefit problem.
Since the service began in 1995 it has raised in excess of forty-one million pounds in previously unclaimed benefit
Welfare Benefits Advice Line
Please leave a message on 020 8763 2037 if you require assistance with welfare benefit appeals work. If you leave your name and number and a brief detail about the issue we will respond when we are next available.
Universal Credit Advice Project
Mind in Croydon is now offering an advice service aimed around supporting Croydon residents with Universal Credit claims. Started in October 2019, the service offers advice and support from the point of claim up to and including the Work Capability Assessment.
From one-off advice to ongoing support from the team, our Welfare Rights service is here to support with your Universal Credit Claim.
Through collaboration between National Mind and local Mind organisations, this project aims to achieve the following dual objectives:
- To support people with mental health problems to navigate the Universal Credit system, to ensure they can access the income they’re entitled to; and
- To gather data and insight to inform and strengthen Mind’s national campaigning efforts to make the benefits system work for those it services.
How to access support?
Referrals or advice can be sought by leaving a message at 020 8763 2037, or by emailing wba@mindincroydon.org.uk.
Please note that we do not operate a drop in service for this project.
Further information
Additional information on welfare benefits can be obtained at the following sites:
Mental Health Directory
Search for information on mental health services in the Croydon area Find out more
Information Line
Mind in Croydon operate a confidential mental health telephone information line: Please telephone our freephone number 020 8668 2210 Find out more
Side By Side
Side by Side is a supportive online mental health community where you can be yourself. We all know what it's like to struggle sometimes, but now there's a safe place to listen, share and be heard. Find out more
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Click Clock Art Gallery Art Exhibition – Theme: ‘My Experience of the Lock-down’
Our Hub Art group’s new exhibition at the Croydon Clocktower Click Clock Gallery (located in the Croydon Clocktower Café) will be unveiled at 11am on Monday 4th October 2021.
The exhibition is entitled; ‘My Experience of the Lock-down’ and will feature a variety of art work pieces by the Hub Members to express their observations during and after the lock-downs.
The exhibition will run for 4 weeks until Friday 29th October so if you don’t get the chance to see it that day, there is no rush!
Thank you to all the hard working Art Group members for their commitment to this event. Their enthusiasm and dedication has been incredible.
Celebrating Business Resilience in Croydon
The Virtual Awards Ceremony is the finale of the Croydon Business Resilience Awares 2021 and Mind in Croydon have been nominated in two categories. Our Social Networking Service (The Hub) has been nominated for “Community Collaboration in Response to Covid-19” and “Outstanding Team Award”.
The celebration takes place on Thursday 23 September between 6pm – 7.30pm. All tickets are free and anyone can join for a great evening.
If you would like to join in grab a ticket at eu.eventscloud.com/ereg/newreg.php?eventid=200227185&
Croydon Business Resilience Awards Virtual Ceremony 2021
eu.eventscloud.com
The Croydon Business Resilience Awards 2021 will recognise and celebrate the resilience of businesses in Croydon over the last 12 months. We would love for you to join us at the virtual celebrations.Mind in Croydon and the Croydon BME Forum have formed an exciting new partnership, the PIC Partnership to deliver this innovative, explorative project.
We are looking for 1 x Mental Health Personal Independence Co-ordinator (MHPIC) to join the team of 5 MHPICs. The role involves working directly within the new Integrated Care Network Plus areas right across the Borough of Croydon and with clinical partners, including local GPs, in multi-disciplinary teams. As one of our enthusiastic MHPICs you will be the direct named key worker for a set number of people within the newly formed Croydon Health & Well Being Space. You will enable people to develop their own Personal Recovery Plans and support them directly to find and access the support and services available to them in their local community. You will ensure that people are enabled to identify their own goals, needs and wishes and are empowered to achieve them.
For more information and application forms visit: www.mindincroydon.org.uk/about-us/work-for-us/
www.mindincroydon.org.uk
We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – m...JOB - Croydon Health and Wellbeing Space Senior Administrator and Volunteer Coordinator – (Ref-MMSAC.2021.M)
Mind in Croydon is a highly regarded registered charity operating in the Borough for over 50 years. Mind in Croydon and Croydon BME Forum have formed an exciting new partnership to deliver on an innovative new project, the Croydon Health & WellBeing Space (CHWS), based in the Whitgift Centre, Central Croydon .
The CHWS Senior Administrator and Volunteer Co-ordinator will support the CHWS Team Manager in the operational administration of the non-clinical, client-facing aspects of the service provided by the Mind in Croydon/Croydon BME Forum Partnership. This includes the recruitment and day to day management of a team of 10 volunteers who will provide welcome and initial triage support to service users at Hub locations; the management of volunteer rotas to enable 7 day a week service provision; the management of data gathering, reporting and onward referral to co-located clinical and non-clinical support through bespoke IT systems; and the day-to-day management and utilisation of CHWS buildings.
For more information and application forms visit: www.mindincroydon.org.uk/about-us/work-for-us/
www.mindincroydon.org.uk
We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – m...JOBS - Croydon Health and Wellbeing Space Support Worker & Carers Support Worker
Mind in Croydon is a highly regarded registered charity operating in the Borough for over 50 years. Mind in Croydon and Croydon BME Forum have formed an exciting new partnership to deliver on an innovative new project, the Croydon Health & WellBeing Space (CHWS), based in the Whitgift Centre, Central Croydon .
We are looking for 2 x Mental Health Support Workers for these interesting and varied roles. One will work directly with Croydon residents referred with mental health issues and the other role will focus on the carers of residents with mental health issues.
CHWS Support Workers will provide advice, information, mental health support and representation to Croydon residents who are referred to the Health and Wellbeing Space through the local Integrated Care Network Plus (ICN+) multi-disciplinary clinical and community mental health support teams (MDTs). Over the next two years, we will be launching other Health and Wellbeing Spaces based in North and/or South Croydon.
For more information and the application forms visit: www.mindincroydon.org.uk/about-us/work-for-us/
www.mindincroydon.org.uk
We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – m...
Accreditations & Awards
