Thank you for all your help. I don’t like to keep phoning you, but how could I have dealt with it without you? If they take money off when they shouldn’t, how am I supposed to know it’s wrong
The Welfare Benefits Advice service was set up to offer advice and assistance on complex welfare benefits issues to people suffering from mental health problems, their carers, and professionals working in the mental health field.
It is a specialist service focusing on cases which need to be taken to Tribunals on appeal and others which raise difficult legal issues or which require detailed understanding of the administrative procedures of the Department of Work and Pensions and other public bodies.
We also offer advice, support and consultancy where necessary to people helping clients with any sort of benefit problem.
Since the service began in 1995 it has raised in excess of forty-one million pounds in previously unclaimed benefit
Welfare Benefits Advice Line
Please leave a message on 020 8763 2037 if you require assistance with welfare benefit appeals work. If you leave your name and number and a brief detail about the issue we will respond when we are next available.
Useful Resources
We have produced the following fact sheets:
Fact Sheet 1 Challenging An ESA Decision
Fact Sheet 4 Council Tax Support
Fact Sheet 5 Jobseekers Claim Procedure Jan 2014
Fact Sheet 6 Atos Examinations
Appeals Preparing For Tribunal Checklist
Challenging A PIP Decision And Example Reconsideration Letter
Further information
Additional information on welfare benefits can be obtained at the following sites:
For further information on our Welfare Benefits Advice service, go to our Frequently Asked Questions section or download our leaflet here:
Mental Health Directory
Search for information on mental health services in the Croydon area Find out more
Elefriends
Elefriends is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard. Find out more
Information Line
Mind in Croydon operate a confidential mental health telephone information line: Please telephone our freephone number 020 8668 2210 Find out more
Latest Updates
Follow Mind in Croydon on your favourite social network
We have uploaded our film, Visible Memories, to YouTube for everyone to view. You can view this at www.youtube.com/watch?v=VK8K6aAEYTY&t=3s
VISIBLE MEMORIES
a film about self injury
The issue of self-injury is surrounded by stigma and misunderstanding. Such behaviour is often labelled as attention seeking or, mistakenly, as attempted suicide. When they come into contact with traditional health and social care agencies, people who self-injure often feel the treatment they receive exacerbates rather than relieves the situation.
Visible Memories allows people who self-injure to describe their experiences. They tell us some of the reasons why they self-injure and what approaches they find helpful or unhelpful. The film shows examples of statutory and voluntary agencies where there is good practice. Setting self-injury in a more general context of self-harm, the film argues that such behaviour is a valid coping mechanism for dealing with internal emotional distress, and that consequently, the challenge for those who do not self-injure is to come to terms with their own feelings in relating to those who do.
The film is also available for purchase on DVD at £5 per DVD.
If you would like to purchase please make a donation through our website – www.mindincroydon.org.uk/fundraising/donate/ – and email the receipt to admin@mindincroydon.org.uk with the name and address you would like it posted to.
Visible Memories - a film about self-injury
The issue of self-injury is surrounded by stigma and misunderstanding. Such behaviour is often labelled as attention seeking or, mistakenly, as attempted sui...We need volunteers to attend a football match to collect donations for Mind in Croydon.
The match takes place on Saturday 25th January at Crawley Town Stadium.
Free match tickets will be provided to those attending to collect for Mind in Croydon, friends and family are also welcome.
If you would like to shake buckets please contact Dora Crook on 0208 253 8208 or email dora@mindincroydon.org.uk
Pension Protection Fund Deliver Festive Cheer
Once again, our very good friends at the Pension Protection Fund (PPF) have exceeded our expectations with their kindness and generosity. Today they visited the Hub with Christmas Hampers for the members and a massive pile of Christmas gifts for the children of members. Thank you so much to everyone at the PPF for their kindness, thoughtfulness and for making Christmas go with a swing.
It’s looking a lot like Christmas . .
At our shop in Addiscombe. Largely due to the skill and dedication of all of the staff and volunteers, the Mind in Croydon shop in Addiscombe is looking absolutely fantastic. In particular, our wonderful volunteer, Adrian, has created new Christmas decorations for the shop that are absolutely stunning. He has also crafted beautiful Christmas centrepiece decorations which are for sale. We are all so appreciative of his efforts and his talents. Quite rightly, the shop has been shortlisted for an award for its appearance. So get down to 289 Lower Addiscombe Road,
Croydon, Surrey, CR0 6RE to have a look at the shop, get some last minute gifts and support the work of Mind in Croydon.
Accreditations & Awards
