Thank you for all your help. I don’t like to keep phoning you, but how could I have dealt with it without you? If they take money off when they shouldn’t, how am I supposed to know it’s wrong
The Welfare Benefits Advice service was set up to offer advice and assistance on complex welfare benefits issues to people suffering from mental health problems, their carers, and professionals working in the mental health field.
It is a specialist service focusing on cases which need to be taken to Tribunals on appeal and others which raise difficult legal issues or which require detailed understanding of the administrative procedures of the Department of Work and Pensions and other public bodies.
We also offer advice, support and consultancy where necessary to people helping clients with any sort of benefit problem.
Since the service began in 1995 it has raised in excess of forty-one million pounds in previously unclaimed benefit
Welfare Benefits Advice Line
Please leave a message on 020 8763 2037 if you require assistance with welfare benefit appeals work. If you leave your name and number and a brief detail about the issue we will respond when we are next available.
Useful Resources
We have produced the following fact sheets:
Fact Sheet 1 Challenging An ESA Decision
Fact Sheet 4 Council Tax Support
Fact Sheet 5 Jobseekers Claim Procedure Jan 2014
Fact Sheet 6 Atos Examinations
Appeals Preparing For Tribunal Checklist
Challenging A PIP Decision And Example Reconsideration Letter
Further information
Additional information on welfare benefits can be obtained at the following sites:
For further information on our Welfare Benefits Advice service, go to our Frequently Asked Questions section or download our leaflet here:
Mental Health Directory
Search for information on mental health services in the Croydon area Find out more
Elefriends
Elefriends is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard. Find out more
Information Line
Mind in Croydon operate a confidential mental health telephone information line: Please telephone our freephone number 020 8668 2210 Find out more
Latest Updates
Follow Mind in Croydon on your favourite social network
Support our Supporters!
Stuarts 100 Mile Bike Ride
Date: 30th September
“Mental health illnesses have become increasingly more recognized recently with it being said that 1 in 4 people will be affected in any given year.
I personally have been affected in more ways than one and so too have many people I know.
It’s so important that the charities involved in helping affected people are supported, so I am looking to do what I can to give something back and help others in similar situations to myself.”
Donate via JustGiving at www.justgiving.com/fundraising/bansteadfitness
West End Gala at the Fairfield Halls
The Mayor of Croydon Councillor Humayun Kabir invites you to join him for a spectacular West End Gala at the Fairfield Halls, Park Lane, Croydon, CR9 1DG.
Sunday – 03rd November 6:30 PM
Book tickets at www.fairfield.co.uk/whats-on/west-end-gala/
Performers for the concert already confirmed include Peter Polycarpou (Oklahoma, EVITA, Les Miserables, Eastenders, Birds of a Feather plus many more) and Amy Lennox (currently in Holby City and has starred in Kinky Boots, Legally Blonde and more).
All profits from the West End gala will be going to charity. 75% to the Mayor of Croydon’s Charity fund and 25% to the Boury Academy.
The Mayor has chosen 5 local charities to support, to find out more about these at www.croydon.gov.uk/democracy/themayor/the-mayor-of-croydon/the-mayors-charities
The Boury Academy is a stage school for disadvantaged young people in Lambeth.
Mr Mayor looks forward to seeing you there!
West End Gala - Fairfield Halls
An exciting line up of leading cast members from West End Shows including Les Misérables, Wicked and We Will Rock You. Stars come together for a night of musical variety in aid of The Mayor of Croydon’s five Charities.Matt Conmee and Luke Doddimeade dropped by today to present us with funds that they have raised for Mind in Croydon. On 15th June this year they held the Harry Yardley Cup Football Tournament in memory of their friend. The event raised more than £2,200 for us and we are most grateful. They intend to run another tournament next June and Mind in Croydon will be there to support the event.
Support Our Supporters
Hartley Fowlers Tough Mudder Challenge
Date: 21st September
"Here at Hartley Fowler, we are taking part in Tough Mudder Classic at the London South course, which includes 10 miles of mud and 25 obstacles!
We will be represented by 11 brave participants taking on the challenge to raise money for Mind in Croydon, who work to promote good mental health in the local area."
Donate via JustGiving at www.justgiving.com/fundraising/hartley-fowler-tough-mudder
Louis’s Wimbledon Half Marathon
Date: 27th October
"I’m running for MIND because mental health needs to be taken as seriously as any other health condition. Thousands of people in the UK alone take their own life every year. THOUSANDS. With the proper funding, awareness and – most importantly – conversation, we can show everyone that asking for help with a mental health issue is no different to asking for antibiotics for an infection."
Donate via JustGiving at www.justgiving.com/fundraising/lbhalfmarathon
New Hoarding Group Starts 1st October 2019
The purpose of the project is to provide free group counselling sessions to participants, who reside in the Borough of Croydon, in order to help them examine why they collect items that clutter the home and what would it be like to consider letting some of these go.
As part of the project, if participants feel comfortable to do so, they will be introduced to De-Clutter Buddies who will come to your home on invitation and look at what could be done to support you in this decluttering. This offer is for an hour a week. If a client would prefer they can meet the De-Clutter Buddy outside of their home to start with.
For more information visit our Hoarding Project Page at www.mindincroydon.org.uk/how-we-can-help/counselling/hoarding-project/
Accreditations & Awards
