One to One

My life has changed as a result of this counselling. I am so grateful! For six years I have been pushed from pillar to post without any help and now finally I actually feel better about myself. I have been given the help I needed. I feel strong enough to take on the rest of my life whatever it may bring. To all the staff at Mind in Croydon I thank you. Keep up the good work!

One to One Counselling

Is there a particular area of your life that is causing distress?

Counselling can provide an opportunity to talk to someone who is trained to listen. It can help you make sense of the feelings experienced and enable you to see the difficulty in a more manageable way.

We provide an accredited professional service in a confidential and safe setting.

We are committed to delivering services designed to meet the needs of local people and in particular excluded groups. Please see our accessibility strategy linked on the left.

We adhere to the Ethical Framework for the Counselling Professions.

More than half of the people who came for counselling with us said that as a result of their counselling they were having to see their GP less often.

Clients can self refer by ringing 020 8763 2064 and giving their name and address. An information pack will then be sent detailing how the service works and what to expect from it and also includes a short questionnaire for completion. The questionnaire aids the counsellor in making a decision about the best way forward for you.

All clients have an initial assessment where a decision is made on what the most appropriate treatment is for them. You will be given an opportunity to talk about your difficulties, and you will also find out more about the service.

If you would benefit from further counselling, we will arrange for you to see a counsellor on a regular basis. There is normally a waiting list. How long you have to wait will depend on your needs and availability.

We can help you deal with any problems that are causing emotional distress. Many counsellors have specialist skills in areas including:

• Anxiety
• Bereavement
• Depression
• Family issues
• Relationships
• Abuse

We will make every effort to place you with a counsellor who is best equipped to deal with your problem.

Contribution

The majority of Counsellors working at Mind in Croydon do so on a voluntary basis. A contribution is requested towards Mind in Croydon’s administrative costs.

1-to-1 Assessments

Payment in advance

• Unwaged: £10
• Waged: £20

Counselling sessions

Payment in advance

• Unwaged: £10
• Waged: £25

Groups Assessment

Payment in advance

• Unwaged: £10
• Waged: £20

Groups (Weekly Session Cost)

Payment in advance

• Unwaged: £10
• Waged: £20

Bookings will not be confirmed until contribution is received. Advanced payment link will be sent out when booking.

Sessions cancelled with less than 48hours notice are non-refundable.

If unwaged, proof of benefits will be required.  

If you would like to donate to support the Counselling Service you can do via JustGiving here.

Application Process

Self-Referral Only

You can self-refer to our service by using our online portal or QR code to complete our registration form. The questionnaire aids the counsellor in making a decision about the best way forward to support you. You can also self-refer by ringing 020 8763 2064 and giving your name and email address.

You will have an initial assessment where you will be given an opportunity to talk about your current difficulties and find out more about the service. After which a decision is made by our Counselling team on what the most appropriate support is for you.

If our service is appropriate for your needs, we will arrange for you to see a counsellor on a weekly basis, same day and time each week, at our offices in Purley.

There is normally a waiting list. How long you wait will depend on your needs and availability. The more availability you have, the sooner you can be allocated to a counsellor.

We can help you manage with many problems that are causing emotional distress. Many counsellors have specialist skills in areas including:

• Anxiety
• Bereavement
• Depression
• Family issues
• Relationships
• Abuse

We will make every effort to place you with a counsellor who is best equipped to deal with your needs.

Registration Form

If you have issues with accessing our online forms, please call or email us on:

Tel: 020 8763 2064

Email: counselling@mindincroydon.org.uk

Waiting Times

Approximately 16-20 weeks for an assessment and up to 18 weeks after this to commence counselling sessions.

Carers’ One to One Counselling

If you are a Carer, 18 and over and live, work or are educated in the Borough of Croydon, or if the person you care for lives, works, or is educated in the Borough of Croydon then you are eligible to apply for Carers Counselling at Mind in Croydon.

Please click here to see more information.

More information

Mind in Croydon’s Counselling Service is a primary care level service.  We see clients with mild to moderate levels of problems.

If you wish to find out more about counselling at Mind in Croydon, you can download our counselling leaflet, or refer to our Frequently Asked Questions.

Confidentiality can be a concern to some people seeking counselling services, and our confidentiality policy is also available for you to download to the top left of this page.

If you are contemplating counselling, it can be a daunting prospect if you are entering into the unknown and these resources aim to answer any questions you may have.

You may find that you are eligible for free counselling under Croydon Talking Therapies (IAPT). This is an NHS programme available in England which can provide a range of treatments for various mental health problems. You can find out more about this at the following website: https://slam-iapt.nhs.uk/croydon/welcome-to-croydon-iapt/.