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We often produce reports measuring the success of our projects. Some of these can be found below.

2018-19 Annual Report

2019-20 Annual Report

2020-2021 Impact Report


Policies & Procedures

Mind in Croydon fully supports the Mind Quality management system. As part of ensuring a commitment to quality in organisational standards we have policies, practices and procedures on key areas of work and we implement a cycle and culture of continuous improvement and learning.

Having policies and procedures which are open to scrutiny and which are regularly reviewed is important for Mind in Croydon’s dealings with its partners, service users and staff. For that reason we are delighted to be able to put the policies on our Website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the relevant document. If you are not able to view documents in PDF format, click here to download Adobe PDF Reader.

Strategic Plan 2019-2022

Child Protection Policy February 2018

Complaints Policy April 2019

Confidentiality Policy August 2019

Equality and Diversity Policy May 2021

Privacy Policy (GDPR) April 2018

Safeguarding Adults Policy February 2020



Accreditations & Awards