Policies & Procedures

Mind in Croydon fully supports the Mind Quality management system. As part of ensuring a commitment to quality in organisational standards we have policies, practices and procedures on key areas of work and we implement a cycle and culture of continuous improvement and learning.

Having policies and procedures which are open to scrutiny and which are regularly reviewed is important for Mind in Croydon’s dealings with its partners, service users and staff. For that reason we are delighted to be able to put the policies on our Website. Policies are regularly updated, usually every two to three years.

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Our Strategy 2024-2027

Comments Compliments and Complaints Policy

Privacy Policy (UK GDPR)

Health and Safety Policy – Jul 2025

Recruitment Policy and Guidelines

Accreditations & Awards