Reports
We often produce reports measuring the success of our projects. Some of these can be found below.
Policies & Procedures
Mind in Croydon fully supports the Mind Quality management system. As part of ensuring a commitment to quality in organisational standards we have policies, practices and procedures on key areas of work and we implement a cycle and culture of continuous improvement and learning.
Having policies and procedures which are open to scrutiny and which are regularly reviewed is important for Mind in Croydon’s dealings with its partners, service users and staff. For that reason we are delighted to be able to put the policies on our Website. Policies are regularly updated, usually every two to three years.
Select a title to view or download the relevant document. If you are not able to view documents in PDF format, click here to download Adobe PDF Reader.
Acceptable Personal Use Of Resources Policy
Code Of Conduct (was STAFF HANDBOOK)
Complaints and Comments Policy
Flexible Working From Home Policy
Grievance And Disputes Procedure Updated
Guidelines On Reporting Serious Risk And Incidents
Lived Experience Engagement Influence and Participation Policy
Management Of Violent And Aggressive Behaviour Policy
Personal Use Of Resources Policy
Probation Policy and Procedure
Procedure For Working With People At Risk Of Harming Themselves Or Others
Recruitment Policy and Guidelines
Safeguarding Children and Young People Policy
Sickness Absence Policy & Procedure
Staff Training And Development Policy
Mental Health Directory
Search for information on mental health services in the Croydon area
Information Line
Mind in Croydon operate a confidential mental health telephone information line: Please telephone our freephone number 020 8668 2210
Side By Side
Side by Side is a supportive online mental health community where you can be yourself. We all know what it's like to struggle sometimes, but now there's a safe place to listen, share and be heard.
Find out more