We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – many of our staff work part time, some job share and there are opportunities to take time off in lieu in order to fit the requirements of the job around one’s home life. A lot is talked of ‘home life balance’ – at Mind in Croydon this is a reality.
Training and Development
We have a highly trained human resources department which believes that good people management is essential. All staff receive a full induction programme in line with the new ‘Care Standards Act’. This involves both internal induction to all our projects and external visits to related agencies so that staff are familiar with our ‘partners’ within the borough of Croydon, and understand how we work with them. There are regular supervisions, appraisals and staff are fully trained and encouraged to become experts in their field. For example, the head of our Welfare Benefits Service sits as a member of the Appeals Service Tribunal. Recently we have enabled individual members of staff to train for Diplomas in Social Work, Diplomas in Counselling and the Chartered Institute of Personnel Development’s Diploma in Human Resource Management.
We have a number of policies to ensure we meet best practice guidelines generally. It is also our aim to actively encourage diversity in aspects such as ethnicity, age, and disability, to ensure that our staff complement our client group.
Current Vacancies
None at moment
Mental Health Directory
Search for information on mental health services in the Croydon area Find out more
Elefriends
Elefriends is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard. Find out more
Information Line
Mind in Croydon operate a confidential mental health telephone information line: Please telephone our freephone number 020 8668 2210 Find out more
Latest Updates
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Social Networking Food Parcels
During these times, receiving positive feedback goes a long way to keep our staff and each other connected and buoyed.
‘Thank you for the food box you gave to my sibling, and for the care that was taken to provide them with suitable vegan products for their very restricted diet. It was very kind of you all’
Please note that if this is a service you require you must be a member of the Social Networking Service and Croydon Fire Service are only able to provide it to current service users
Need Help With Your Benefits?
Welfare Benefits Service
There have been a number of changes to the benefits system during the Covid 19 outbreak. We are still here to support you with any questions you might have about Welfare Benefits. This includes establishing benefit entitlement, support with challenging decisions and representation at appeal to the second tier tribunal.
We have a dedicated team of Caseworkers who can help with all welfare benefit issues and can provide up to date advice about benefit entitlement during the Covid 19.
Universal Credit
We also have a team specialising in support around Universal Credit.
The Universal Credit team can help with establishing an entitlement, working out how much Universal Credit you might be able to receive, talking to the Job Centre, filling in forms and challenging decisions made by the DWP.
We are currently limited to support by email, letter and telephone. We are able to pick up the emails and voice messages left.
Email address – wba@mindincroydon.org.uk
Advice line – 020 8763 2037
Please note we are not able to see visitors at any Mind in Croydon until further notice.
Continuing their support of Mind in Croydon’s Social Networking Service, Croydon Fire Service assisted in delivering vital food packages to our vulnerable clients today. Food packages included some Easter treats. Our huge thanks go out to all those involved including some of the Mind in Croydon staff who donated towards these packages.
Please note that if this is a service you require you must be a member of the Social Networking Service and Croydon Fire Service are only able to provide it to current service users.
London Fire Brigade Mind InPurley
South West London Law Centres are offering debt advice and support for those that need help. If you need support leave them a voicemail or email and they will get back to you within a working day or less. See the attached image for the contact information.
Thanks to New Addington Fire Station
Mind in Croydon are hugely grateful to our colleagues at New Addington Fire Station.
Members of the fire service based at New Addington have enabled Mind in Croydon’s Social Networking Service to support clients who are vulnerable in the most urgent of times.
We would like say a big thank you for the help and support provided including dropping off food parcels to people’s homes as well as ensuring that when a person was submitted to hospital they had their mobile phone delivered to them on a Friday evening to enable them to stay in touch with their family.
PLEASE NOTE that if this is a service you require you must be a member of the Social Networking Service and New Addington Fire Station are only able to provide it to current service users
Don't forget to #ClapForCarers #clapforkeyworkers #ClapForTheNHS tomight at 8pm
If you need help with benefits our Welfare Benefits Advice and Universal Credit services are here to help. See https://t.co/9dC3837sDL for more information #Croydon
Accreditations & Awards
