We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – many of our staff work part time, some job share and there are opportunities to take time off in lieu in order to fit the requirements of the job around one’s home life. A lot is talked of ‘home life balance’ – at Mind in Croydon this is a reality.

We always welcome applications from people with lived experience of mental health problems and make reasonable adjustments where this is necessary.

Our Values

Training and Development

We have a highly trained human resources department which believes that good people management is essential. All staff receive a full induction programme in line with the new ‘Care Standards Act’. This involves both internal induction to all our projects and external visits to related agencies so that staff are familiar with our ‘partners’ within the borough of Croydon, and understand how we work with them. There are regular supervisions, appraisals and staff are fully trained and encouraged to become experts in their field. 

We have a number of policies to ensure we meet best practice guidelines generally. It is also our aim to actively encourage diversity in aspects such as ethnicity, age, and disability, to ensure that our staff complement our client group.

Disclosure and Barring Service Checks

We comply with the DBS Code of Practice and undertake to treat all applicants for positions fairly. We undertake not to discriminate unfairly against any subject of disclosure based on conviction or other information revealed. The organisation is committed to fair treatment of individuals and users of its services, regardless of age, race, religion or belief, creed, colour, ethnic origin, nationality, marital or parental status, sex, sexual orientation, disability or offending background.

We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records. We select candidates for interviews based on their skills, qualifications, and experience.

Carrying out DBS checks is an important part of safeguarding and makes our recruitment decisions safer. Under The Rehabilitation of Offenders Act 1975 (Exceptions) Mind in Croydon can ask individuals about spent convictions. This is because, under the Police Act 1997 (Criminal Records) Regulations 2002, as amended by the Police Act 1997 (Criminal Records) (Amendment), anyone working with adults and children who will receive a health or social care service will need to have enhanced DBS check.

Where a Disclosure is to form part of a recruitment process, we encourage all applicants called for an interview to provide details of any criminal record at an early stage in the application process.

We request that this information is sent under separate, confidential cover to a designated person within the organisation. This information will only be seen by those who need to see it as part of the recruitment process. Unless the nature of the position allows us to ask questions about your entire criminal record we only ask about “unspent” convictions as defined in the Rehabilitation of Offenders Act 1974.

We ensure that all those who are involved in the recruitment process, have been suitably trained to identify and assess the relevance and circumstances of offences. We also ensure that they have received appropriate guidance and training in the relevant legislation relating to the employment of ex-offenders, i.e., the Rehabilitation of Offenders Act 1974.

Current Vacancies

 

People Manager

Salary:  £43,000 – £45,000 per annum

Benefits:  NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.

Hours:  36 hours per week, 9am – 5pm Monday to Friday (This will include working some evenings to attend committee and Board meetings)

Contract:  Permanent Full-Time

Location:  Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)

 

Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In-Reach, Social Networking, Counselling.

We are looking for a People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. You’ll lead efforts to strengthen organisational effectiveness through initiatives that enhance people operations, employee relations, well-being, and performance management.

We’re looking for someone who can confidently manage day-to-day responsibilities while actively contributing to broader strategic goals that drive growth and development as part of our Senior Management Team (SMT).

Whilst this role is largely a generalist HR/People role, your main duties will focus on:

  • Manage day-to-day HR operations, including system administration and data updates, while providing high-quality HR services and employment advice to management.
  • Guide and support hiring managers through the recruitment process to ensure the selection of candidates with the right skills and values, while adhering to policies and procedures
  • Provide advice and guidance for managers and employees on all employee-related matters to mitigate risk.
  • Serve as the primary contact for complex cases, coordinating with legal professionals and third parties.
  • Oversee the performance management system that reflects the values and culture of the organisation, to ensure high performance across the organisation.
  • Ensure effective communication on policies and procedures so that management and staff understand when they are updated.
  • Support managers to promote a learning culture within the organisation to enhance employee skills and competencies.

We encourage applications from those with Lived Experience.

 

About You:

  • Previous experience in an HR Advisor or HR Administrator role is required
  • Solid understanding and knowledge of UK employment law is essential
  • Previous employee relations experience would be advantageous
  • Proven track record in providing excellent person-centred service
  • Strong and proactive communicator with the ability to adapt styles and build rapport with colleagues and key stakeholders
  • Ability to produce high quality correspondence and documentation with excellent attention to detail
  • First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
  • Self-motivated with an adaptable and flexible approach and a good sense of fun
  • Good team player with a can-do attitude
  • Excellent organisational skills with attention to detail and able to meet deadlines

 

People Manager Job Description – May 25

For further information or to apply, please send your CV and a Covering Letter to vicki.smith@hrdept.co.uk explaining:

 Why would you like to apply for this role?

  • How your skills and experience relate to the competencies in the Person Specification of the job description?
  • What value you can add to the service?

Closing Date for applications: 10th June 2025

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