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We are very aware at Mind in Croydon that people really are our main asset. Attracting the right recruits and retaining them is of paramount importance and ensures that our clients get the best possible service. The benefits we can offer are a flexible and genuinely family-friendly environment – many of our staff work part time, some job share and there are opportunities to take time off in lieu in order to fit the requirements of the job around one’s home life. A lot is talked of ‘home life balance’ – at Mind in Croydon this is a reality.

Training and Development

We have a highly trained human resources department which believes that good people management is essential. All staff receive a full induction programme in line with the new ‘Care Standards Act’. This involves both internal induction to all our projects and external visits to related agencies so that staff are familiar with our ‘partners’ within the borough of Croydon, and understand how we work with them. There are regular supervisions, appraisals and staff are fully trained and encouraged to become experts in their field. For example, the head of our Welfare Benefits Service sits as a member of the Appeals Service Tribunal. Recently we have enabled individual members of staff to train for Diplomas in Social Work, Diplomas in Counselling and the Chartered Institute of Personnel Development’s Diploma in Human Resource Management.

We have a number of policies to ensure we meet best practice guidelines generally. It is also our aim to actively encourage diversity in aspects such as ethnicity, age, and disability, to ensure that our staff complement our client group.

Current Vacancies


Croydon Health and Wellbeing Space Domestic Violence Support Worker

The Croydon Health and Wellbeing Space Support Workers will provide advice, information, support and representation to Croydon residents who are referred to the Space through the local Integrated Care Network Plus multi-disciplinary clinical and community mental health support teams (MDTs) based in the local Mental Health and Wellbeing Spaces in North, Central/East Croydon and/or South Croydon.

The multi-disciplinary team during the initial one-year test period will inform the development and growth of the Health and Wellbeing Space to meet local needs and to ensure that it can support community-based mental health and wellbeing across the whole population and in all 6 Integrated Care Network Plus localities by 2023.

The successful candidates will manage a caseload of individuals as agreed with the Health and Wellbeing Space Manager. As a Health and Wellbeing Space Domestic Abuse Support Worker your primary responsibility will be to provide intervention to those who are affected by sexual, domestic and family violence. The role will be the voice of the BME community and to represent those people affected by domestic abuse and sexual violence. This will include risk assessment and safety planning, crisis support, case management and ongoing domestic abuse support. They will need to develop positive working relationships with a variety of agencies to ensure successful signposting and integration of services for clients; these agencies within the locality would include the Family Justice Centre as well as statutory colleagues within the Metropolitan Police.

In addition to casework, the role will be expected to assist with reception and initial referrals in the Space when required and will also support Space volunteers. The Health and Wellbeing Space team will ensure that support is person-centred; focussed on supporting recovery; that needs, and wishes are identified by people themselves; that they have a stronger voice in relation to issues that affect their lives; and that they are supported and empowered to improve and/or maintain their mental health and wellbeing and to live their best independent lives.

The role is an integral part of the wider Integrated Care Network Plus (ICN+) which brings together clinical and community-based support and services based in the Mental Health and Wellbeing Spaces (MHW) located in communities across the London Borough of Croydon.

The Health and Wellbeing Spaces in Croydon are provided and managed through a partnership between Mind in Croydon and the Croydon BME Forum to deliver on an innovative new project. During the period of 1 March 2022 – 31 March 2023 all staff working in the Croydon Health and Wellbeing Space who are employed by Croydon BME Forum have been temporary seconded to Mind in Croydon.

Mind in Croydon and Croydon’s BME Forum is an equal opportunities employer. No job applicant or employees will be discriminated against unlawfully on the grounds of race, colour, creed, nationality, ethnic or national origin, sex, marital status or on the grounds of disability or sexual preference..

Salary: £27,696 pa 

Contract: Fixed Term until 31 March 2023, Full-time

Location: Croydon Health and Wellbeing Space (CHWS), located within the Whitgift Centre, Croydon

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

CHWS Domestic Abuse Support Worker Job Description

Closing Date for Applications: 5pm on 24th May 2022. To apply send a CV and a covering letter to hr@mindincroydon.org.uk explaining:

  • Why you would like to apply for this role?
  • How your skills and experience relate to the competencies in the Person Specification of the job description?

Accreditations & Awards