Work for us

Salary:  £43,000 – £45,000 per annum

Benefits:  NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.

Hours:  36 hours per week, 9am – 5pm Monday to Friday (This will include working some evenings to attend committee and Board meetings)

Contract:  Permanent Full-Time

Location:  Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)

Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In-Reach, Social Networking, Counselling.

We are looking for a People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. You’ll lead efforts to strengthen organisational effectiveness through initiatives that enhance people operations, employee relations, well-being, and performance management.

We’re looking for someone who can confidently manage day-to-day responsibilities while actively contributing to broader strategic goals that drive growth and development as part of our Senior Management Team (SMT).

Whilst this role is largely a generalist HR/People role, your main duties will focus on:

• Manage day-to-day HR operations, including system administration and data updates, while providing high-quality HR services and employment advice to management.
• Guide and support hiring managers through the recruitment process to ensure the selection of candidates with the right skills and values, while adhering to policies and procedures
• Provide advice and guidance for managers and employees on all employee-related matters to mitigate risk.
• Serve as the primary contact for complex cases, coordinating with legal professionals and third parties.
• Oversee the performance management system that reflects the values and culture of the organisation, to ensure high performance across the organisation.
• Ensure effective communication on policies and procedures so that management and staff understand when they are updated.
• Support managers to promote a learning culture within the organisation to enhance employee skills and competencies.

We encourage applications from those with Lived Experience.

About You:

• Previous experience in an HR Advisor or HR Administrator role is required
• Solid understanding and knowledge of UK employment law is essential
• Previous employee relations experience would be advantageous
• Proven track record in providing excellent person-centred service
• Strong and proactive communicator with the ability to adapt styles and build rapport with colleagues and key stakeholders
• Ability to produce high quality correspondence and documentation with excellent attention to detail
• First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
• Self-motivated with an adaptable and flexible approach and a good sense of fun
• Good team player with a can-do attitude
• Excellent organisational skills with attention to detail and able to meet deadlines

People Manager Job Description – May 25

For further information or to apply, please send your CV and a Covering Letter to vicki.smith@hrdept.co.uk explaining:

 Why would you like to apply for this role?

• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Closing Date for applications: 10th June 2025