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COVID-19 Service Update
The Employment Support Service is currently receiving a high number of referrals and therefore there may be a delay in responding to enquires and referrals. If you have submitted a referral please bear with us and we will respond as soon as we can. We are still open for referrals and are currently offering remote and face-to-face support to clients accessing the service.
If you would like to get in touch, have an enquiry about the service or would like to know the status of a referral please email us at: ess@mindincroydon.org.uk.

I can honestly say that without the help, support and advice I’ve received from Employment Support, I would have resigned my current employment due to me not believing in myself enough to cope with stressful situations.

Employment can be a contributor to a meaningful and productive life. It reduces social exclusion and helps promote recovery in mental health.

What is Employment Support?

Mind in Croydon’s Employment Support is a service designed to assist people with mental health problems to find work and live independently in the community. The service aims to provide a holistic and comprehensive support programme that can be individually tailored to meet your needs and aspirations, and to help facilitate your transition towards employment.

What support does the service provide?

People who access the service are allocated a dedicated Employment Support Worker (ESW) who will assist them throughout their engagement with the service and take special interest their progress. The ESW will provide individualised support in many areas to help increase the independence and work related skills of each service user. They will also give advice on possible career opportunities and create development plans to help each individual to move towards their employment goals, focusing on their strengths and abilities, and overcoming the barriers they may face.


The Employment Support Service aims to assist people diagnosed with a mental health problem who have a desire to go back to work, but may not be work ready.

If you would like to be referred to this service you must:

  • be aged between 18 and 64
  • have expressed an interest in seeking paid employment
  • be resident in the Croydon borough and plan to stay in the borough
  • be able to attend scheduled appointments
  • be eligible to work in the United Kingdom
  • be able and willing to travel to place of work
  • be able to manage mental health symptoms with minimal support
  • be able to manage their own medication or have appropriate support if not receiving medication
  • be ready and able to engage in training, volunteering/work experience and work preparation activities
  • be experiencing a reasonable level of stability e.g. stable housing, stable benefits, lifestyle.

Please note: We review a service users engagement every 6 months, if they are not engaging the may be discharged. We can support clients for up to 2 years.

The referral forms can be found at the top left of this page

  • Employment Support Client Application Form
    (To be completed by the service user. Please DO NOT complete the form for the client. If you cannot support the client to complete the form themselves, please contact the Employment Support Service and we will arrange for a member of the team to support them)
  • Employment Support Secondary Care Referral Form 
    (To be completed by Mental Health Professional. Please include the Care Plan and Risk Assessment)
  • Employment Support Primary Care Referral Form
    (To be completed by GP, Health or Social Care Professional)


Waiting Times

Once the service receives a referral they will respond within 2 weeks.


Mind in Croydon have released a report entitled “We’ve got work to do”.  This report looks at the whole journey of someone falling out of work, going through the benefits system and then gaining and retaining a job.

We’ve Got Work To Do

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