The Recovery Space offers non-clinical, recovery focused interventions to person’s experiencing immediate crisis. The service can provide support for up to 10 person’s through flexible, in-premise or remote support per evening.

The Recovery Space offers a person-centred approach to assessing and working alongside service-users referred into the service. The safe, non-clinical setting provides a space for clients to explore the nature of their crisis whilst receiving non-judgmental, empathic and collaborative support in identifying triggers; building upon their strengths; and developing new and healthy coping strategies in crisis de-escalation.

Crisis Support Workers seek to strengthen client’s autonomy through psychoeducation in exploring the predisposing and precipitation contributors to crises; self-advocacy and accessing opportunities for personal development. The aim of the service is to promote wellbeing, social inclusion and recovery.

Recovery Space Team

The team is made up of clinical and non-clinical staff who have training and / or experience of working in the mental health field.
All staff members have enhanced DBS checks and access to supervision..

Eligible for referral:

  • Any person aged over 18 years old.
  • Appears distressed, anxious, low in mood, or agitated without significantly disturbed behavior.
  • Current situation may be as a result of, or exacerbated by social issues such as relationships, family/carers, housing.
  • Person has the capacity to understand the reason for referral and the support that can be offered.
  • Can access and care for themselves independently within the Recovery Space unless accompanied by 1 adult carer.
  • Has been fully assessed and clinically cleared by one of our trusted assessor partnerships.

Not eligible for referral:

  • Appear to require urgent assessment and or treatment by a secondary MH service.
  • Are behaving in an aggressive or disturbed manner and may be a risk to others.
  • Appear to be under the influence of alcohol or other substances.
  • Is assessed to be at high risk of self-harm / suicide.
  • Have a primary diagnosis of Dementia, Severe Learning Disabilities and / or Autism. Those with a primary mental health issues and mild to moderate LD / Autism will be able to access the service.
  • Are not able to understand or assessed to lack capacity to engage in the assessment or referral process.
  • Are not able to care for themselves independently in the Recovery Space.

Who can refer? Approved Referrers:

The Recovery Space will accept referrals who have been fully assessed and clinically cleared by:

  • SLaM Acute Referral Centre
  • Croydon University Hospital – Psychiatric Liaison Team, ED & AMU
  • Croydon Home Treatment Team
  • Croydon Assessment Team
  • Croydon Flow Team (Bethlem Royal)
  • Croydon GP practices
  • CMHT – primary care/med support only


For further information or referral form contact:

I just wanted to give an update and to completely sing your praises – it’s been absolutely amazing with two of the patients I have referred and I have just heard brilliant, just absolute brilliant feedback and it’s just nice to sometimes hear something positive and I just wanted to feed that back.

Just wanted to give you some lovely feedback that I have received this morning.
(xxx) – spoke with her today and she has found her sessions amazing and has found the caseworker completely non-judgemental, and super helpful. She feels totally comfortable to share things with the caseworker that she has never done with anyone. So a massive BIG thank you for all your amazing work

I find that the response time is very quick and patients have reported that they find the sessions helpful and staff are kind

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