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Mind in Croydon
Mind in Croydon
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Work For Us MHFA Training Donate Crisis Support
  • Home
  • About us
    • Our history
    • Senior management team
    • Meet the Trustees
    • Our newsletters
    • Work for us
    • Reports and policies
    • Privacy Policy
  • Our Services
    • Advocacy
      • Independent Mental Health Advocacy
      • Community Mental Health Advocacy
      • Care Act Advocacy Information
    • Carers’ services
      • Carers’ Counselling
      • Carers’ Groups
      • Carers’ Support
    • Connecting with people
      • Active Minds
      • The Hub / Social Networking
    • Counselling
      • One to One
      • Anger Group
      • Anxiety Group
      • Hoarding Project
      • Counselling Placements
    • Support
      • Benefits Help
      • Croydon Health & Wellbeing Space
      • Employment support
      • MindMatch
      • Recovery Space
      • Mental Health Personal Independence Co-ordinator Service (MHPIC)
  • Training
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    • Your Workplace, Events, Wellbeing Days
    • Donate
    • Fundraise for us
    • Charity shops
    • Room hire
  • Get involved
    • Volunteer
    • Become a member
  • News
  • Contact us
Mind in Croydon

26 Pampisford Road 
Purley 
Surrey 
CR8 2NE

020 8668 2210
admin@mindincroydon.org.uk

Website Design © 2022 C27 Media Ltd

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Mind in Croydon gains new Advocacy Quality Performance Mark (QPM).

Mind in Croydon has been awarded the Advocacy Quality Performance Mark (QPM) from the National Development Team for Inclusion (NDTi). The QPM is the UK’s only independent quality performance mark for organisations offering independent advocacy; an essential service for people who need support to express their needs and have increased choice and control in their lives.

To gain the QPM, independent advocacy providers have to undergo a rigorous self-assessment process and policy review. This is followed by a structured site visit for NDTi assessors to meet advocates and the people they support. As well it being good practice for Local Authorities to provide advocacy to people at risk of exclusion, commissioners are required to provide statutory independent advocacy under the Mental Capacity Act, Mental Health Act, and more recently the Care Act. The Advocacy QPM provides them with a robust benchmark to measure independent advocacy services, ensuring they select the very best providers.

Richard Pacitti, CEO from Mind in Croydon said: “We were extremely pleased to achieve this accolade once more. Holding the QPM means that the people accessing the service can be assured of a high quality, professional standard of support.”

Gail Petty, QPM Manager and Lead for Advocacy and Rights at NDTi said: “The Advocacy Quality Performance Mark is only awarded to advocacy organisations who can demonstrate that they are providing excellent services to people often experiencing challenging situations in their lives. It indicates that they have the training and policies in place to ensure people’s rights are upheld and their preferences are heard and responded to.”

Originally developed by Action for Advocacy (A4A), the Department of Health funded NDTi to review and revise the QPM in 2014, working with providers, users and commissioners of advocacy services. The application process was streamlined to be as straightforward as possible, while retaining the rigour required to ensure that high standards are met. It is available to organisations providing independent advocacy in England, Wales and Northern Ireland. Further information can be accessed and applications can be made via www.qualityadvocacy.org.uk.

Posted on: 10th April 2018

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26 Pampisford Road 
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Surrey 
CR8 2NE

020 8668 2210
admin@mindincroydon.org.uk

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Registered in England 3697578
Charity No. 1073880

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