Search our site

Need Help With Your Benefits?

Welfare Benefits Service

There have been a number of changes to the benefits system during the Covid 19 outbreak.  We are still here to support you with any questions you might have about Welfare Benefits. This includes establishing benefit entitlement, support with challenging decisions and representation at appeal to the second tier tribunal.   

We have a dedicated team of Caseworkers who can help with all welfare benefit issues and can provide up to date advice about benefit entitlement during the Covid 19. 


Universal Credit

We also have a team specialising in support around Universal Credit.

The Universal Credit team can help with establishing an entitlement, working out how much Universal Credit you might be able to receive, talking to the Job Centre, filling in forms and challenging decisions made by the DWP.

We are currently limited to support by email, letter and telephone.  We are able to pick up the emails and voice messages left. 


Email address  –

Advice line – 020 8763 2037


Please note we are not able to see visitors at any Mind in Croydon until further notice.


Posted on: 9th April 2020

back to news

Accreditations & Awards